Privacy

 

Introduction

Sparkly House Cleaning ("us", "we", or "our") respects your privacy, and we are committed to protecting it through our compliance with this policy. Our privacy policy is a legal statement that explains how we may collect information from you, how we may share your information, and how you can limit our sharing of your information.

By using our site and services, you agree to the collection and use of information in accordance with this policy.

What Information Do We Collect?

Personal Information: Personal information is information that specifically identifies an individual, such as a name, address, telephone number, and email address. Personal information also includes demographic information, such as date of birth, gender, geographic area, and preferences when such information is linked to other personal information that identifies you. We only collect personal information from you when you subscribe to our newsletter, fill out a form, contact us by email, or order products and services.

Non-personal Information: We may collect certain non-personal information from you, including, but not limited to your Internet IP Address, browser type, domain name, operating system, and referring website addresses. In addition, we may collect information about your browsing behavior, such as the date and time you visit the site, the areas or pages of the site that you visit, the amount of time you spend viewing the site, the number of times you return to the site, unique device identifiers, and other diagnostic data. This data helps us understand trends and customer needs so that we can better consider new products and services and tailor existing products and services to customer desires. This allows us to make your experience more valuable.

What Do We Use Your Information For?

To put it simply, we use your information to deliver and improve the services that we provide.

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience; your information helps us to better respond to your individual needs

  • To detect, prevent and address technical issues

  • To provide customer support

  • To allow you to participate in interactive features of our service when you choose to do so

  • To improve our services; we continually strive to improve our offerings based on the information and feedback we receive from you

  • To send periodic emails; the email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How Do We Protect Your Information?

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. Due to the inherent open nature of the Internet, we cannot guarantee that communication between us or information stored on this site or our servers will be free from unauthorized access by third-parties such as hackers, and your use of the website demonstrates your assumptions of this risk.

While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. We have put in place reasonable physical, electronic, and managerial procedures to safeguard the information we collect. Only those employees who need access to your information in order to perform their duties are authorized to have access to your personal information.

Do We Use Cookies?

Yes. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the website or service provider's systems to recognize your browser and capture and remember certain information.

We use cookies to compile aggregate data about website traffic and website interaction so that we can offer better website experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our website visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

How Do We Handle Information About Your Visit To Our Site?

If you do nothing during your visit but browse the website, read pages, or download information, we will gather and store certain information about your visit automatically. We automatically collect and store only the following information about your visit:

  • The Internet domain and IP address from which you access our website

  • The type of browser and operating system used to access our website

  • The date and time you accessed our website

  • The pages you visited

  • The search term(s) used in our search engine; and

  • If you linked to this site from another website, the address of that website.

Any communication or material you transmit to us by email or otherwise, including any data, questions, comments, suggestions or the like is, and will be treated as, nonconfidential and nonproprietary. Except to the extent expressly covered by our privacy policy, we may use anything you transmit or post for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast, posting, and/or ranking. Furthermore, you expressly agree that we are free to use any ideas, concepts, know-how, or techniques contained in any communication you send to us without compensation and for any purpose whatsoever, including but not limited to, developing, manufacturing, and marketing products and services using such information.

Do We Disclose Any Information To Outside Parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third-parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our website policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Service Providers

We use the following third-party service providers named below to process and store your data:

  • Squarespace
    This site was built using Squarespace's web design tools and is hosted on their servers. Squarespace automatically tracks non-personal information and makes it visible to us, the owner of the website.

    Squarespace Privacy Policy: https://www.squarespace.com/privacy

  • Mailchimp
    The personal information that you provide us is shared with Mailchimp, whose tools we use to manage email marketing subscriber lists and send emails to our subscribers.

    Mailchimp Privacy Policy: https://mailchimp.com/legal/privacy.

  • Google
    We use Google's G Suite for their email, documentation, and storage services, where the information that you provide us is securely stored.

    Google’s Privacy Policy: https://policies.google.com/privacy

    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. We adhere to Google’s Policy requirements for Google Analytics Advertising Features.

    You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. Opt out of Google Analytics Display Advertisements.

  • Facebook
    We may display interest-based ads to you when you are using Facebook through use of the Custom Audience Tool. This tool allows us to personalize our ads based on your browsing experience with us. We do not share any of your personal information with Facebook. The tool lets us convert your email address to a unique number that Facebook uses to match to unique members that Facebook generates from email addresses of its users.

    Facebook allows you to control who advertises with you. Manage your Facebook Ads Preferences.

Links To Other Sites

Our website, newsletter, blog articles, and other resources may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party site or service.

California Online Privacy Protection Act Compliance

Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users can use the ‘Unsubscribe’ link found at the bottom of any email to be removed from our mailing list immediately.

Children's Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act); we do not knowingly collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. TermsFeed aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you.

  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

  • The right to object. You have the right to object to our processing of your Personal Data.

  • The right of restriction. You have the right to request that we restrict the processing of your personal information.

  • The right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format.

  • The right to withdraw consent. You also have the right to withdraw your consent at any time where TermsFeed relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Image Policy

Images contained on this website are licensed and therefore prohibit the downloading, republication, reproduction, or other use of the Licensed Material as a stand-alone file.

Changes To Our Privacy Policy

We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time. If we decide to change our privacy policy, we will post those changes on this page, and/or update the privacy policy modification date below. Your continued use of the website following the posting of any changes to this policy means you accept such changes.

To unsubscribe or opt out, users can use the ‘Unsubscribe’ link found at the bottom of any email to be removed from our mailing list immediately.